These Terms of Service ("Terms") govern your use of RemApp, operated by Percolation Labs Ltd ("we", "us", "our"). By accessing or using RemApp, you agree to these Terms. If you do not agree, you may not use the service.
We may update these Terms from time to time. Continued use after changes constitutes acceptance. We will notify you of material changes via email or in-app notification.
RemApp is an AI-powered personal memory application that allows users to capture moments, memories, and thoughts, and interact with them conversationally through AI. The service is provided "as is" and may evolve over time.
You must be at least 13 years of age to use RemApp. By creating an account, you confirm that you meet this requirement. If you are between 13 and 18, you confirm that a parent or guardian has reviewed and agreed to these Terms on your behalf.
You are responsible for maintaining the security of your account. You must not share your account credentials or allow others to access your account. You must notify us immediately at saoirse@percolationlabs.ai if you suspect any unauthorised access.
We may suspend or terminate accounts that violate these Terms, are inactive for an extended period, or are engaged in abusive or fraudulent behaviour.
You retain full ownership of the memories, moments, and content you create in RemApp ("Your Content"). By using the service, you grant us a limited licence to process, store, and use Your Content solely to provide the service to you.
You are responsible for ensuring that Your Content does not violate any laws or third-party rights. You must not use RemApp to store or share illegal, harmful, or offensive material.
You agree not to:
RemApp uses AI to provide features including semantic search, pattern discovery, and conversational memory. AI-generated responses may not always be accurate, complete, or appropriate. You should not rely on AI outputs as a substitute for professional advice (medical, legal, financial, or otherwise).
We are continually improving our AI systems, but we cannot guarantee that all outputs will be error-free.
RemApp offers a free tier and premium subscription plans. Subscription details, pricing, and billing cycles are described within the app. By subscribing, you authorise us to charge your payment method on a recurring basis until you cancel.
Cancellations take effect at the end of the current billing period. We do not provide refunds for partial periods except where required by applicable law.
RemApp, its design, code, branding, and all content created by us (excluding Your Content) is the intellectual property of Percolation Labs Ltd. You may not copy, modify, distribute, or create derivative works without our prior written consent.
To the maximum extent permitted by law, Percolation Labs Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, Percolation Labs — including loss of data or memories.
Our total liability to you for any claim shall not exceed the amount you paid us in the 12 months preceding the claim, or £100, whichever is greater.
RemApp is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee uninterrupted access, data integrity, or fitness for a particular purpose. We strongly recommend maintaining your own backups of important content.
You may delete your account at any time within the app settings. We may terminate or suspend your account if you breach these Terms. Upon termination, your right to use RemApp ceases immediately, and we will delete Your Content within 30 days in accordance with our Privacy Policy.
These Terms are governed by applicable law. Any disputes shall be subject to the appropriate jurisdiction.
Percolation Labs Ltd
Email: saoirse@percolationlabs.ai